Privacy Policy

Effective Date: 4th April 2025

1. Introduction

Gravity Villas (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information of our guests, property owners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.gravitybali.com and use our services.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

2. Information We Collect

We collect the following types of information:

2.1 Personal Information

When you interact with us, we may collect personal information, including but not limited to:

Name, email address, phone number
Billing and payment details
Booking and reservation details
Communication preferences
Any other information you voluntarily provide

2.2 Non-Personal Information

We may also collect non-personal information such as:

IP addresses
Browser type and device information

Cookies and usage data (see Cookies & Tracking Technologies)

3. How We Use Your Information

We use your information to:

Provide villa rental and management services
Process bookings and payments
Improve our website and services
Send important updates or promotional content
Comply with legal obligations

4. Sharing & Disclosure of Information

We do not sell, rent, or trade your personal data. However, we may share your information with:

Service Providers & Partners: Third parties such as payment processors, maintenance teams, or marketing agencies who help us operate our business.
Legal Authorities: When required by law or to protect our rights and safety.
Property Owners: If necessary for villa management and booking purposes.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can manage cookie preferences in your browser settings.

7. Your Rights & Choices

Depending on your location, you may have rights regarding your personal information, including:

Access & Correction: You can request access to or correction of your data.
Opt-Out: You may unsubscribe from marketing communications at any time.
Deletion Requests: In certain circumstances, you may request data deletion.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

10. Contact Us

For any privacy-related inquiries, please contact us at:
📧 Email: [email protected]