VILLA MANAGEMENT

For better stays and better returns

EXPERT MANAGEMENT

We handle the details, so you don’t have to worry

At Gravity, we provide expert villa management services in Bali, ensuring seamless property maintenance, guest satisfaction, and optimized returns for owners. Our dedicated team handles housekeeping, staff management, bookings, and 24/7 guest support, while implementing cost-effective strategies and transparent financial reporting. With a focus on high standards, ethical practices, and maximizing profitability, we help villa owners achieve stress-free property management and higher occupancy rates.

What we offer in management:

01

Pre-opening & property setup

  • Full property audit: assessment to ensure operational readiness
  • Inventory management: initial stock setup & tracking
  • Property setup: organizing essentials for a seamless guest experience

02

Ongoing property oversight & monitoring

  • Day to day operations management
  • Regular property checks & maintenance
  • Dedicated villa manager supervision
  • Housekeeping & cleaning services
  • Pool & garden maintenance
  • Pest control & prevention
  • Security coordination

03

Inventory & supply management

  • Stock management & inventories
  • Supply orders
  • Guest damage liability management

04

Maintenance & technical support

  • Dedicated team of 4 technicians
  • 24/7 Emergency interventions
  • Preventative maintenance & repairs (only costs of spare parts) 
  • Renovation services 
  • Partnerships with trusted vendors for larger projects

05

Staff management

  • Staff hiring (housekeepers, technicians, gardeners, etc.)
  • Training & performance evaluation
  • Compliance with Indonesian labour law (contracts & HR policies)

06

Guest relations

  • Personalized check in & check out by villa manager
  • 24/7 Guest support
  • Digital villa book & QR code for guest info
  • Concierge services: private chefs, transportation, tours, and more

07

Accounting & legal compliance

  • Monthly financial reports
  • Expense monitoring & control
  • Tax & legal consulting (in partnership with specialists)