{"id":1841,"date":"2025-04-04T09:04:26","date_gmt":"2025-04-04T09:04:26","guid":{"rendered":"https:\/\/gravitybali.com\/?page_id=1841"},"modified":"2025-09-15T05:23:02","modified_gmt":"2025-09-15T05:23:02","slug":"terms-services","status":"publish","type":"page","link":"https:\/\/gravitybali.com\/en\/terms-services\/","title":{"rendered":"Terms &amp; Services"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1841\" class=\"elementor elementor-1841\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-dce-background-color=\"#A3BFAA\" class=\"elementor-element elementor-element-51ce7c9 e-flex e-con-boxed e-con e-parent\" data-id=\"51ce7c9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c13bff1 elementor-widget__width-inherit elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"c13bff1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Terms &amp; Services<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-dce-background-color=\"#FFFFFF\" class=\"elementor-element elementor-element-aab0ea1 e-flex e-con-boxed e-con e-parent\" data-id=\"aab0ea1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a498da elementor-widget elementor-widget-text-editor\" data-id=\"1a498da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Effective Date:<\/b><span style=\"font-weight: 400;\"> 4th April 2025<br \/><\/span><b>Website:<\/b><span style=\"font-weight: 400;\"> www.gravitybali.com<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b7697a0 elementor-widget elementor-widget-heading\" data-id=\"b7697a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Introduction<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c63ac6 elementor-widget elementor-widget-text-editor\" data-id=\"9c63ac6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Welcome to Gravity Bali (\u201cCompany,\u201d \u201cwe,\u201d \u201cour,\u201d or \u201cus\u201d). By accessing or using our website and services, you (\u201cUser,\u201d \u201cGuest,\u201d \u201cProperty Owner\u201d) agree to these Terms of Service (\u201cTerms\u201d). If you do not agree, please stop using our website or services.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-acbc0d0 elementor-widget elementor-widget-heading\" data-id=\"acbc0d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Services Provided<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b98717 elementor-widget elementor-widget-text-editor\" data-id=\"8b98717\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Gravity Bali specializes in <strong>villa management, hospitality services, and concierge services<\/strong> in Bali. Through our website, you can explore available villas, learn about property management solutions, and discover additional services for short-term or long-term villa rentals.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd39153 elementor-widget elementor-widget-heading\" data-id=\"bd39153\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Booking &amp; Payment<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0298206 elementor-widget elementor-widget-text-editor\" data-id=\"0298206\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"font-weight: 400;\" aria-level=\"1\">All villa bookings must be confirmed either through an Online Travel Agency (OTA) or directly with our management.<\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Additionally, payment terms follow OTA policies or direct booking agreements. Moreover, additional services, such as concierge support, are available depending on availability and may require extra costs.<\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Guests must follow each villa\u2019s specific rental agreement and house rules, which you sign online through our channel manager.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a074e83 elementor-widget elementor-widget-heading\" data-id=\"a074e83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. Cancellation &amp; Refunds<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67b19b8 elementor-widget elementor-widget-text-editor\" data-id=\"67b19b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"font-weight: 400;\" aria-level=\"1\">Cancellation and refund policies depend on the OTA or direct booking agreement.<\/li><li style=\"font-weight: 400;\" aria-level=\"1\">However, no refunds are provided for no-shows or early departures unless specified otherwise.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e9d309 elementor-widget elementor-widget-heading\" data-id=\"8e9d309\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. Guest Responsibilities<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a146f09 elementor-widget elementor-widget-text-editor\" data-id=\"a146f09\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"font-weight: 400;\" aria-level=\"1\">Guests must adhere to all responsibilities listed in the rental agreement after booking.<\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Also, they must follow check-in and check-out procedures as instructed by the villa manager.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce1877c elementor-widget elementor-widget-heading\" data-id=\"ce1877c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">6. Property Owner Agreements<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19ab02e elementor-widget elementor-widget-text-editor\" data-id=\"19ab02e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1995\" data-end=\"2081\">For property owners partnering with Gravity Bali:<\/p><ul><li data-start=\"1995\" data-end=\"2081\">We provide a flexible, no-minimum contract with a 3-month notice period for termination by either party.<\/li><li data-start=\"1995\" data-end=\"2081\">All contractual terms appear clearly in the formal agreement signed by both Gravity Bali and the villa owners.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a38550e elementor-widget elementor-widget-heading\" data-id=\"a38550e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">7. Liability &amp; Disclaimers<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-787fd78 elementor-widget elementor-widget-text-editor\" data-id=\"787fd78\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li data-start=\"2347\" data-end=\"2555\"><strong data-start=\"2347\" data-end=\"2364\">Guest Safety:<\/strong> Gravity Bali does not take responsibility for accidents, injuries, or lost items during a guest\u2019s stay. Therefore, guests should take precautions, especially near pools and open areas.<\/li><li data-start=\"2347\" data-end=\"2555\"><strong data-start=\"2558\" data-end=\"2581\">Concierge Services:<\/strong> Third-party services booked through our concierge, such as transportation, massages, or chefs, depend on availability. Gravity Bali does not assume liability for any issues caused by these providers.<\/li><li data-start=\"2347\" data-end=\"2555\"><strong data-start=\"2790\" data-end=\"2808\">Force Majeure:<\/strong> Gravity Bali does not accept liability for cancellations or interruptions caused by unforeseen events, such as natural disasters, pandemics, or government restrictions.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4342253 elementor-widget elementor-widget-heading\" data-id=\"4342253\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">8. Privacy Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b7c726 elementor-widget elementor-widget-text-editor\" data-id=\"0b7c726\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>By using our website and services, you agree to our <a href=\"https:\/\/gravitybali.com\/privacy-policy\/\">Privacy Policy<\/a> regarding how we collect, use, and store your data.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-386ebce elementor-widget elementor-widget-heading\" data-id=\"386ebce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">9. Modifications to Terms<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef0153b elementor-widget elementor-widget-text-editor\" data-id=\"ef0153b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Gravity Bali reserves the right to update these Terms at any time. As a result, continuing to use the website or services after updates means you accept the revised Terms.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9fda909 elementor-widget elementor-widget-heading\" data-id=\"9fda909\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">10. Contact Information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dde5615 elementor-widget elementor-widget-text-editor\" data-id=\"dde5615\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">For questions or concerns regarding these Terms, contact us at:<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> \ud83d\udce7 <\/span><b>Email:<\/b> <a href=\"mailto:contact@gravitybali.com\"><span style=\"font-weight: 400;\">contact@gravitybali.com<\/span><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms &amp; Services Effective Date: 4th April 2025Website: www.gravitybali.com 1. Introduction Welcome to Gravity Bali (\u201cCompany,\u201d \u201cwe,\u201d \u201cour,\u201d or \u201cus\u201d). By accessing or using our website and services, you (\u201cUser,\u201d \u201cGuest,\u201d \u201cProperty Owner\u201d) agree to these Terms of Service (\u201cTerms\u201d). If you do not agree, please stop using our website or services. 2. Services Provided [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1841","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Gravity Bali Terms &amp; Service | Villa Management &amp; Booking Policies<\/title>\n<meta name=\"description\" content=\"Gravity Bali Terms &amp; Service: villa management, bookings, payments, cancellations, and owner agreements in Bali.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/gravitybali.com\/en\/terms-services\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms &amp; 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